Terms and Conditions
Hello and welcome to TALENTLOOP! We help you land interviews and offers by managing your job applications, optimizing your CV & LinkedIn, and positioning you for success. We also want to ensure you're fully aware of all the terms and conditions associated with our program.
As a Client in our program, please update yourself on the policies and procedures outlined in this document. Please carefully read and comprehend these terms and conditions before starting this program.
A. Removal/Access Restriction Policy for Amdari
Clients in any of Amdari's programs may have their access restricted or be removed under the following circumstances:
1. Installment Payment: All installment agreements must be honoured. All clients are required to make installment payments on or before their agreed installment date which is on a monthly basis. If ability to meet the agreed date is impaired, a mail must be sent to Amdari@talentloop.app to agree on a compromise to payments. However, this mail must be received before installment date in order to be considered by the finance team.
2. Failure to make Installment Payment: Failure to make payment on or before agreed installment date will result in your profile being flagged for immediate removal. A grace period of two (2) days will be provided from the initial agreed installment date. After which said clients will be removed from all TalentLoop platforms and contract terminated.
3. Engagement: Clients are expected to engage with their associate at all agreed meeting timeframes. Repeated unexcused absences or missed deadlines without valid reasons will lead to removal from the program WITHOUT a refund.
4. Conduct: Clients are expected to conduct themselves professionally and respectfully at all times. If a client engages in disruptive or disrespectful behavior, they may be given a warning. If the behavior continues, they will be removed from the program.
B. Refund Policy for TalentLoop
We have devised the following refund policy to make sure that everything is done fairly and openly for parties involved:
1. Cancellations made more than 7 days prior to the orientation will receive a full refund (less non-fundable).
2. Cancellations made less than 7 days prior to the orientation date will receive a 75% refund (less non-fundable).
3. Cancellations made between 0–7 days after the orientation date will receive a 50% refund (less non-fundable).
4. Cancellations made 7 days after the orientation, or for no-shows, will not be eligible for a refund.
5. Once the refund request has been received and reviewed, our finance team will process the refund within 7–10 business days.
6. Refunds for payments made up to 1 month in advance of the orientation will be subject to 50% cancellation fees, while 2 months and above in advance are non-refundable.
7. All refunds issued will be less a 10% non-refundable fee.
8. The responsible Employability Associate must be informed of this and requests for refunds must be submitted to Talentloop via email at Amdari@talentloop.app and copy finance@amdari.io.
C. Deferment Policy for Talentloop
This deferment policy has been created to provide Clients with the opportunity to defer their enrollment in a program for a future date.
Deferment Criteria:
The deferment of a program enrollment may be approved under the following circumstances:
1. Health reasons: In the event of a medical emergency or an illness, a Client may defer their enrollment to a future program. A medical certificate or doctor's note may be required as proof.
2. Personal circumstances: Personal circumstances such as bereavement, family emergencies, or work-related issues may also be considered as valid reasons for deferment.
3. Change in employment: If a Client's employment changes and they are unable to participate in the program, they may defer their enrollment to a future program.
D. Conclusion:
This policy has been created to provide Clients with the opportunity to defer their enrollment in a program for a future date and request for a refund if life presents unexpected challenges. Talentloop will review each deferment request on a case-by-case basis and will make a decision based on the information provided by the Client.
This policy is subject to change at any time, and Clients will be notified of any changes in writing. If you have any questions or concerns about our policy, please do not hesitate to contact us.